Intelligent infrastructure management (IIM) or ‘intelligent patching’ is a sophisticated software system that gives you 24/7 control over your network, making moves, adds and changes (MACs) easier and giving you audited management over vital voice and data services.
ACCL was among the first professional cable companies to embrace intelligent infrastructure management, recognising the advantages that remote routing and fully audited changes bring to helping our customers meet standards and regulations, while enjoying a new level of flexibility and control over their networks.
Intelligent infrastructure management or ‘intelligent patching’ as it’s sometimes known, describes the use of specialist software to control your network, replacing notes, physical documentation and excel spreadsheets with a computerised system that automatically documents and enables moves, adds and changes.
Intelligent infrastructure management automatically discovers and monitors the connectivity of all vendors’ equipment found in wiring closets, self-documents and provides real time and remote access over the internet. Any changes can be carried out using ‘patch panels’ – remote rerouting of services through software commands, saving time and money and keeping records 100% up to date.
From studies it appears that over 50% of network problems are related to the physical infrastructure. Therefore accurate documentation and management of the physical layer should be one of the highest priorities. Intelligent infrastructure management meets this need and provides a number of advantages:
These systems can provide a return on investment for organisations that frequently carry out moves and changes, requiring the need to manage remote locations, multiple buildings on a site or manage a cabling system in excess of more than 1,000 outlets.
As authorised partner of these leading systems on the market, ACCL are able to advise on the system best suited for your needs.