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Ongoing Maintenance & Health Monitoring
A fault you don’t spot is a liability. Build proactive checks into the annual budget:
- Quarterly camera inspections: lenses, housings, cable strain.
- Monthly firmware & VMS patching—crucial for cyber-hardening.
- 24/7 health monitoring: systems like Hik-Central or Milestone’s Device Heartbeat alert you if cameras drop offline.
- Annual audit: confirm DPIA is current and signage still visible.
Need a maintenance SLA? Visit our IP security system installation & support page for options.
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Cyber-Hardening Best Practices
CCTV breaches hit headlines: default passwords, open RTSP ports, outdated firmware. Protect yours:
- Unique, strong admin credentials on every device.
- Disable unused services (SSH, Telnet) and enforce HTTPS.
- Segment CCTV VLAN—no Internet access unless required.
- Regular pen-tests—build CCTV into your wider cyber-programme.
External reading: The UK’s National Cyber Security Centre publishes guidance on secure-by-design principles for connected devices—see the NCSC blog for best practice.
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Decommissioning & Upgrades
Plan for end-of-life:
- Securely wipe drives before disposal (per HMG IA Standard No. 5).
- Recycle or remarket hardware via WEEE-compliant partners.
- Maintain an asset register—camera age, firmware, last service date—to flag upcoming replacements.
Bottom Line
A robust CCTV system isn’t installed in a day—it’s a lifecycle. By following this checklist, IT and facilities managers will not only satisfy auditors and insurers, but also build a surveillance platform that genuinely protects people, property and reputations.
If you need a site survey, network upgrade or simply a sanity check on your plan, the ACCL team is ready. Call us on 0333 900 0101 or use our contact form to book a free consultation.