FAQs
Q: Do I need a Wi-Fi site survey before a Wi-Fi installation?
A: For most commercial sites, yes. A survey reveals interference, construction challenges and capacity needs, and prevents expensive rework. If you already have recent floor plans and a simple site, we can advise whether a lighter-touch approach is appropriate.
Q: How many access points do I need?
A: It depends on floor area, layout, wall density, ceiling height, device count and performance requirements. We avoid rules of thumb and design based on survey data so you get predictable results.
Q: How long does a commercial Wi-Fi installation take?
A: Timescales depend on the size of the building, number of access points, cabling requirements, site access and whether work needs to be completed out of hours. Smaller installations may be completed quickly, while larger or multi-floor projects usually require survey, design, installation and validation stages.
Q: Can you improve an existing Wi-Fi network rather than replace it?
A: Yes. In some cases, ACCL can improve an existing wireless network through a Wi-Fi survey, access point repositioning, configuration changes, cabling improvements, or better guest and staff network separation. If the existing hardware is unsuitable, we’ll explain the options clearly.
Q: Can you install commercial Wi-Fi out of hours?
A: Yes. Many installations are scheduled around your operating hours to minimise disruption, especially in offices, schools and live retail or hospitality environments.
Q: Can you provide secure guest Wi-Fi installation?
A: Yes. We can set up guest Wi-Fi that is isolated from business systems, with appropriate bandwidth controls and policy settings based on your requirements.
Q: Will you install the cabling and PoE switching too?
A: Yes. ACCL can supply and install the structured cabling and PoE switching that access points require, and tidy or upgrade cabinets where needed for a clean, maintainable installation.
Q: Can you install outdoor Wi-Fi?
A: Yes. ACCL can install outdoor Wi-Fi coverage for campuses, yards, terraces, car parks, event spaces and large commercial sites. Outdoor Wi-Fi usually requires weatherproof access points, suitable mounting, careful backhaul planning and consideration of interference, line-of-sight and seasonal changes.
Q: What causes poor Wi-Fi roaming?
A: Poor roaming is usually caused by poor access point placement, incorrect power levels, weak design, unsuitable configuration, or devices holding onto the wrong access point for too long. A survey-led Wi-Fi installation helps reduce roaming issues by designing coverage, capacity and access point placement around how the site is actually used.
Q: What’s the difference between Wi-Fi 6, 6E and Wi-Fi 7?
A: These are generations of Wi-Fi standards. Newer generations can improve capacity, latency and spectrum options, but the right choice depends on your devices, applications and site constraints. We’ll recommend what’s appropriate and future-proof where it makes commercial sense.
Q: Do you only work in London?
A: London is a core service area, and ACCL also supports organisations across Kent, Surrey and the surrounding areas. If you have multiple sites, we can plan a consistent rollout.
Q: Do you offer ongoing support after installation?
A: Yes. We can provide post-install optimisation, troubleshooting and planned upgrades as your site changes.