Wi-Fi site surveys

Wi-Fi site surveys in London: find out why your Wi-Fi fails before you buy anything.

Fast, reliable Wi-Fi does not happen by accident: it is engineered. If your teams deal with dead zones, slow speeds, unreliable video calls or Wi-Fi that fails in key areas, an ACCL wireless site survey measures and models what is really happening. We find the cause, from interference and poor access point placement to capacity limits, and give you a clear plan to fix coverage, performance and reliability.

What a survey looks at

What our Wi-Fi site surveys assess.

We look beyond ‘is there a signal?’ to whether people can actually work, in the places that matter most.

Performance and capacity

Coverage and signal quality, contention at peak times, roaming between access points, and backhaul limits such as cabling, PoE budgets, switching and uplinks.

Security and resilience

Guest, staff and IoT segmentation, authentication (WPA2, WPA3, captive portal where suitable), signal leaking outside the building and resilience for critical areas.

Your building and layout

Concrete, metal and glass, partitions, racking, plant rooms and ceiling heights; how people move; and outdoor yards, terraces and loading bays where needed.

Survey types

Types of Wi-Fi site survey we deliver.

The right method depends on whether you are designing new Wi-Fi, fixing existing Wi-Fi or signing off an install.

Predictive survey

Design-led, for new installs, refurbishments and fit-outs. We model access point placement from floor plans and materials before any hardware goes in.

Passive survey

Maps signal strength and RF conditions to find dead zones and interference, without loading the network.

Active survey

Connects devices and tests real throughput, latency and user experience. Ideal when you have signal but it is still slow.

Validation survey

After an install or major change, checks the network against agreed targets and flags any tuning needed, so you can sign off with confidence.

Validated corporate Wi-Fi →

What’s included

How an ACCL Wi-Fi site survey runs.

A typical survey and optimisation engagement follows five stages.

  1. Discovery

    Users, devices, critical areas and growth plans.

  2. Site walkthrough

    Access constraints, mounting options, comms room locations and backhaul routes.

  3. Measure and model

    On-site measurement, modelling or both, depending on the survey type.

  4. Analyse

    Interference and channels, capacity and density for busy areas, and security requirements.

  5. Report and workshop

    We walk your team through the findings, so everyone knows exactly what to do next.

What you receive

The survey report and deliverables.

An actionable report you can hand to your IT team, a third-party MSP, or keep with ACCL for implementation. Deliverables can include:

  • Executive summaryPlain English: what is wrong and what to do.
  • Heatmaps by floorCoverage, signal quality and interference.
  • Access point locationsRecommended positions with mounting notes.
  • Channel and configuration planWhere applicable.
  • Capacity guidanceFor meeting rooms, open plan areas and events.
  • Backhaul requirementsCabling, PoE and switching considerations.
  • Prioritised optimisation planQuick wins first, then the upgrade path.
  • Optional bill of materialsAccess points, controllers and brackets, if you want ACCL to supply and install.

What surveys uncover

Common Wi-Fi issues we find, and how we fix them.

What we findHow we fix it
Access points placed for coverage but not capacity, so busy areas collapseAdd or relocate access points and tune power and channel plans
Too few access points (dead zones) or too many (self-interference)Right-size density and improve channel reuse
2.4 GHz overload and legacy devices dragging performance downPrioritise 5 GHz and 6 GHz where suitable and segment legacy devices
Poor roaming between access pointsAdjust the design, minimum data rates and roaming settings
Backhaul bottlenecks: old cabling, limited PoE, switching limitsUpgrade cabling, PoE or switching so the Wi-Fi can perform
Interference from neighbouring networks or building servicesChannel strategy, placement and shielding considerations

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Wi-Fi surveys explained

Wi-Fi site surveys, in depth.

What is a wireless site survey?

A Wi-Fi site survey, or wireless site survey, measures and models wireless coverage, interference and capacity across your premises. It identifies dead zones and performance bottlenecks, then recommends access point locations, channel plans and configuration changes so the network meets your coverage, speed and device requirements.

Most ACCL surveys include floor-by-floor heatmaps, interference and channel congestion analysis, capacity planning for high-density areas such as meeting rooms, classrooms and auditoriums, recommended access point locations with mounting and backhaul requirements, and a prioritised optimisation plan. For a longer explanation, read how Wi-Fi site surveys work.

When to book a Wi-Fi survey

A survey is usually the fastest route to the right fix when:

  • You have Wi-Fi black spots or dead zones.
  • Performance drops at peak times in busy offices, classrooms or events.
  • Video calls stutter or drop in certain rooms.
  • Roaming is unreliable and users disconnect when they move.
  • You are moving office, refurbishing, fitting out or expanding.
  • You are adding systems such as CCTV, access control, IoT or VoIP that increase wireless demand.
  • You are planning a Wi-Fi 6, 6E or 7 upgrade and want to avoid overspending.

Why a survey beats guesswork

A survey is the difference between ‘buy more access points’ and ‘engineer the right network for this building’. It makes the network ready for IoT devices such as cameras, sensors, printers and access control without hurting staff performance. It gives you a design that scales as headcount, devices and floor plans change. It maps how concrete, metal, glass and dense partitions kill RF performance, so coverage is consistent. It plans for several devices per person, laptops, phones and tablets alike. And it highlights weak points and misconfigurations, supporting better segmentation and a stronger wireless security posture.

Wi-Fi coverage surveys and heatmaps

Heatmaps are colour-coded coverage maps that show signal quality by area and floor. They make the problem visible: where signal is weak, where access points overlap and interfere, and where coverage leaks outside the building. Combined with how people move through the space, they show where smooth roaming matters most. They are also the baseline for checking any fix.

RF interference and channel planning

Interference from neighbouring networks, building services and too many access points on the same channels is one of the most common causes of slow Wi-Fi. A passive survey maps the RF environment without loading the network; channel planning, power settings and placement then reduce the interference. Where legacy devices crowd the 2.4 GHz band, moving capable devices to 5 GHz or 6 GHz frees it up.

Planning for Wi-Fi 6E and Wi-Fi 7

We plan around coverage and capacity targets first, then recommend the most cost-effective standard and hardware for your use case, including 6 GHz where your devices support it. A survey before an upgrade stops you buying more access points, or a newer standard, than the building needs.

Outdoor Wi-Fi coverage

Outdoor spaces bring their own challenges: interference, mounting, weather exposure and distance. If your business needs Wi-Fi in a yard, on a terrace, in loading bays or in external guest spaces, we include it in the survey from day one, with secure backhaul planned to each outdoor access point.

Backhaul, cabling and PoE

Wi-Fi is only as good as the cabling behind it. Every access point needs a data link and, usually, Power over Ethernet from the switch. The survey checks cabling, PoE budgets, switching and uplinks, because a backhaul bottleneck can limit Wi-Fi however well the access points are placed. If you need a survey of your wired network or premises cabling too, book a free site survey and we will cover both.

How to prepare for the survey

To make the survey faster and the recommendations more accurate, it helps to have:

  • Floor plans, if available, and any recent layout changes.
  • A list of problem areas: rooms, floors and times of day.
  • Approximate device counts for staff, guests and IoT.
  • Any network constraints, such as cabling, comms rooms or PoE limits.
  • Access requirements for secure areas or out-of-hours working.

After the survey: putting it right

If you want ACCL to deliver the remediation end to end, we can install and configure access points, including secure guest networks; provide structured cabling to each access point, often with PoE; optimise controller settings, channel plans and roaming; carry out post-install validation testing; and provide ongoing support and maintenance options. See our Wi-Fi survey and optimisation services, Wi-Fi installation and Wi-Fi for offices and corporate workplaces, schools and colleges, banks and financial institutions and other industries.

What affects the cost of a Wi-Fi site survey

Wi-Fi surveys are scoped to the site. Typical cost drivers are building size, number of floors and layout complexity; whether you need predictive design, on-site testing or both; density and performance requirements, for example events, education or hospitality; whether outdoor areas are included; and reporting depth, from an executive summary to a full technical annex.

Before you book

Wi-Fi site survey FAQs

What is a Wi-Fi site survey?

A Wi-Fi site survey measures and models wireless coverage, interference and capacity across your premises. It identifies dead zones and performance bottlenecks, then recommends access point locations, channel plans and configuration changes to meet your requirements. Most ACCL surveys include floor-by-floor heatmaps and a prioritised optimisation plan you can act on.

What is the difference between a predictive and an on-site survey?

A predictive survey models access point placement from floor plans and building materials, so it suits new installs, refurbishments and fit-outs before any hardware exists. An on-site survey measures the real network: a passive survey maps signal and interference, and an active survey tests throughput and latency on connected devices. Many projects use both.

Do we need a Wi-Fi site survey if we already have Wi-Fi installed?

Yes, especially if you have dead zones, poor meeting room performance or unreliable roaming. A survey shows whether the fix is placement, configuration, more access points, cabling and backhaul improvements or an equipment upgrade, so you spend money on the actual cause rather than guessing.

Will a survey tell us how many access points we need?

Yes. Before a new installation, a survey confirms coverage, capacity, interference and access point requirements, so you know how many access points you need, where they go and how they are mounted. That avoids both dead zones from too few access points and self-interference from too many.

How long does a Wi-Fi site survey take?

It depends on the size and complexity of the building. Many single-site surveys can be completed in a day, with reporting delivered shortly after. Larger or multi-building estates are planned in phases. Surveys are low-impact: we plan access around your working hours and agree any sensitive areas in advance.

What deliverables will we receive?

You receive an actionable report with heatmaps, recommended access point locations, interference findings, capacity considerations and a prioritised optimisation plan. You can hand it to your IT team or MSP, or keep it with ACCL. If you go ahead with installation, we also provide as-built documentation and validation results.

Can you help us implement the recommendations?

Yes. ACCL can deliver the remediation end to end, including Wi-Fi installation, structured cabling to access points (often PoE), configuration, optimisation and post-install validation testing. Outdoor coverage can be included, with mounting, weather exposure, interference and secure backhaul designed in from the start.

Do you support Wi-Fi 6E and Wi-Fi 7 planning?

Yes. We plan around coverage and capacity targets first, then recommend the most cost-effective standard and hardware for your use case, including 6 GHz planning where appropriate. A survey before an upgrade avoids overspending on access points or a standard your devices cannot use yet.

What affects the cost of a Wi-Fi site survey?

Cost depends on the size and complexity of the building, the number of areas to survey, whether predictive, passive, active or validation methods are needed, outdoor areas and the depth of reporting. We confirm the scope and send an itemised quote before work begins, so there are no surprises.

Do you carry out Wi-Fi surveys outside London?

Yes. ACCL carries out Wi-Fi site surveys across London, Kent, Surrey and the wider South East, for offices, schools and other commercial sites. Larger or multi-building estates are planned in phases. Tell us where your sites are and we will confirm how we can help.

Wayne Connors, Founder and Managing Director of ACCL
Wayne ConnorsFounder & Managing Director

The team behind your survey

Wi-Fi engineers who survey before they specify.

Founded in 1997, ACCL surveys, designs, cables and installs commercial Wi-Fi through its own engineers. We work across London, Kent, Surrey and the South East.

Wayne Connors founded ACCL in 1997 and has led our commercial projects ever since, including the survey-led Wi-Fi 7 upgrade at Legal 500 on Fleet Street and Tidraw’s ten-day office move. We are a member of the London Chamber of Commerce and Industry.

Book a Wi-Fi site survey in London

Fix your Wi-Fi properly, with a survey-led plan.

If Wi-Fi performance is holding your team back, talk to one of our Wi-Fi site survey engineers. We confirm the scope, then survey the site and give you a plan you can act on.

  1. Scope Your sites, problem areas and devices.
  2. Survey Measurement, modelling or both.
  3. Report and plan Heatmaps, access points and quick wins.

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