FAQs
Q: Do I need a Wi‑Fi site survey before installing?
A: For most commercial sites, yes. A survey reveals interference, construction challenges and capacity needs, and prevents expensive re‑work. If you already have recent floor plans and a simple site, we can advise whether a lighter‑touch approach is appropriate.
Q: How many access points do I need?
A: It depends on floor area, layout, wall density, ceiling height, device count and performance requirements. We avoid rules‑of‑thumb and design based on survey data so you get predictable results.
Q: Can you install Wi‑Fi out of hours?
A: Yes. Many installations are scheduled around your operating hours to minimise disruption — especially in offices, schools and live retail/hospitality environments.
Q: Can you provide secure guest Wi‑Fi?
A: Yes. We can set up guest Wi‑Fi that is isolated from business systems, with appropriate bandwidth controls and policy settings based on your requirements.
Q: Will you install the cabling and PoE switching too?
A: Yes. ACCL can supply and install the structured cabling and PoE switching that access points require, and tidy/upgrade cabinets where needed for a clean, maintainable install.
Q: What’s the difference between Wi‑Fi 6, 6E and Wi‑Fi 7?
A: These are generations of Wi‑Fi standards. Newer generations can improve capacity, latency and spectrum options — but the right choice depends on your devices, applications and site constraints. We’ll recommend what’s appropriate and future‑proof where it makes commercial sense.
Q: Do you only work in London?
A: London is a core service area, and ACCL also supports organisations across Kent, Surrey and the surrounding areas. If you have multiple sites, we can plan a consistent rollout.
Q: Do you offer ongoing support after installation?
A: Yes. We can provide post‑install optimisation, troubleshooting, and planned upgrades as your site changes.