TUI Group is the largest leisure, travel and tourism company in the world. Previously known as Thomson Holidays in the UK, TUI UK & Ireland serves 6 million holidaymakers and employs 12,500 people from travel agents to cabin crew, and engineers to back office staff. The UK Head Office in Luton employs more than 3000 people and advances in technology meant that a new IT network was required to allow faster applications, consistent WiFi, and to ensure an efficient and productive workplace. With a large building and 24/7 operations, TUI required a trusted, experienced partner and ACCL was selected.
Location: London
ACCL worked closely with TUI to understand their specific requirements and identified that a new 10 gigabit network was required, with a new fibre optic backbone linking 20 network cabinets. The Head Office network supports all the IT systems as well as the building access control, meeting room system, WiFi and CCTV.
Maintaining business as usual was critical for TUI’s 24/7 operations and once the specification and timing for the project was agreed, ACCL developed a plan, with back-up contingencies, split into phases.
The new cabling was carefully planned, labelled and documented, ensuring that any future changes will be straightforward. On the Sunday, all the IT equipment and other systems on the floor were checked, and during Monday’s troubleshooting there were never more than 3 fault calls due to the careful planning. This phase required close liaison with TUI employees, to ensure that all weekend workers were relocated to active network areas in advance.
ACCL project managed the work, working closely with the TUI team to ensure that all challenges were overcome and all of the work was completed to schedule, with minimal TUI employee disruption.
Scott Ronan, General Manager Technical Services, at TUI UK and Ireland commented:
“Installation of our new network was an amazing piece of team work. To coordinate this work around other issues was challenging, but Wayne and the ACCL team were great, and I am delighted that they will be TUI UK and Ireland’s preferred cabling partner going forwards.”
Wayne Connors, Managing Director at ACCL responded:
“This was a challenging project, both due to the technical aspects and the co-ordination required to maintain business as usual operations throughout. I am very pleased that everyone’s hard work paid off and I am looking forward to working with TUI on future projects in the coming months.”
ACCL designs, implements and supports the data and communications networks which provide connectivity and drive business performance. Privately owned, and with more than 25 years of experience in London and the South East, customers are at the heart of everything we do. Our specialist cabling services are designed with your current and future needs in mind, bringing high-quality solutions that are excellent value.
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