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Top 12 Access Control Installation Mistakes (and How to Avoid Them)

 

Access Control Installation Mistakes

Even the best access control equipment will underperform if it’s installed on a shaky foundation. Most “mystery faults” that plague systems after go-live—doors that don’t release when they should, queues at reception, alarms that never quite integrate—can be traced back to avoidable missteps in design and installation. This guide sets out the most common pitfalls we encounter in the UK and how to steer round them. The thread running through every fix is simple: design to outcomes, prove life-safety first, and deliver to recognised standards—then document everything so it’s easy to live with.

If you’d like a design and commissioning plan that bakes these disciplines in from day one, our team can help scope, install and hand over a right-sized system for your estate. See our Commercial Access Control Installation page to start a conversation.

Mistake 1: Starting with kit, not outcomes

Rushing to choose readers and lock furniture before you’ve defined who should go where, when and under what assurance is the fastest way to overspend and still miss the mark. UK protective security guidance frames Automatic Access Control Systems (AACS) around this outcome-led question; it’s the language that keeps stakeholders aligned and makes later decisions defensible. Capture an operational requirement that lists zones by risk, user types, throughput needs, and audit/reporting expectations before you write a parts list. 

Mistake 2: Treating life-safety as an afterthought

Security must never impede escape. Doors on escape routes must release reliably on fire alarm and relevant faults, and that behaviour must be designed and witness-tested—not assumed. The latest amendment to BS 7273-4:2015+A2:2023 clarifies the critical signal path between the fire alarm and door release devices and gives extra detail on acoustic or radio-actuated mechanisms. If a design leaves the fire interface to “sort later”, budget and compliance risks surge—and so does safety risk. Write the release logic into your spec and test scripts, and prove it during commissioning and drills. 

Mistake 3: Ignoring recognised system standards and codes of practice

Without a standards baseline, bids become apples-to-pears and reliability is left to interpretation. BS EN 60839-11-1 sets functional and performance requirements for electronic access control systems and components; pairing that with NSI NCP 109 for design, installation, commissioning and maintenance makes deliverables predictable and auditable at handover. Insist on these references in the specification and acceptance criteria so everyone is speaking the same engineering language.

Mistake 4: Under-engineering doors and hardware

A mis-hung fire door or fatigued closer will defeat even premium electronics. Select the right locking method (maglock, electric strike, motorised lock) for the door set and usage, specify monitored keeps and robust door contacts, and plan ergonomic reader placement that suits natural approach as well as users with mobility or dexterity needs. Small hardware choices decide whether a door behaves beautifully for years—or becomes your most frequent call-out.

Mistake 5: Forgetting inclusive access and visitor journeys

Access control must work for everyone who has a legitimate reason to be there. Reader heights, handle forces and approach clearances should reflect Equality Act considerations; where appropriate, specify automatic operators or touch-free exits for dignity as well as throughput. Visitor and delivery flows fail when they’re bolted on at the end; build video entry into the design so receptions can verify callers and log releases rather than bypass the audit trail. For typical options and integration patterns, see Entry Phone Installation.

Mistake 6: Neglecting cabling, power and electrical safety

Intermittent faults often trace back to power margins and cabling. Plan structured cabling routes, label everything, supervise power supplies and provide battery standby so doors behave deterministically during outages. Electrical work should conform to BS 7671 (IET Wiring Regulations); the IET co-publishes the standard with BSI and is the UK authority on electrical installation—building to this baseline reduces risk and speeds internal sign-off.

Mistake 7: Putting security devices on flat networks

Modern platforms are IP-based; treat them like any other critical system. Place controllers and gateways on segmented VLANs, enforce strong admin authentication, change default credentials and restrict management interfaces. Controllers should continue making decisions at the edge on cached permissions if WAN or server links fail, then reconcile events later. This design pattern keeps day-to-day operation resilient while you secure the management plane.

Mistake 8: Overlooking integration until the last week

CCTV, intruder alarms, lifts, visitor management, barriers and long-range vehicle readers deliver their value when they’re integrated deliberately—not with a last-minute relay. Decide early what events should do (e.g., a forced door pulls up the associated camera, first-in/last-out arms or disarms intruder zones), document the I/O or API design, and write witness tests you’ll run at commissioning. We outline practical patterns in CCTV–Access Control–Alarm Integration.

Mistake 9: Choosing credentials without governance in mind

Cards and fobs are quick to administer at scale; PINs suit back-of-house doors or second-factor use; biometrics add assurance but raise your data-protection bar. Where biometrics identify people, templates and related events are generally special category personal data under UK GDPR, which means a DPIA, clear signage, proportionate retention and strong security. Failing to plan that governance work leads to delays—or worse, non-compliance. (Reserve biometrics for areas that genuinely need them and document your justification.)

Mistake 10: Leaving commissioning to “best endeavours”

Commissioning is where projects succeed or fail. You’re not just checking if cards open doors—you’re proving time schedules, door-held-open alarms, invalid credential behaviour, interlocks, lift logic, visitor credential expiry, and life-safety release under alarm and fault. Align the whole process to NCP 109 so the test regime, O&M manuals, configuration exports and training are standardised and auditable. 

Mistake 11: Skimping on documentation and training

A tidy installation becomes unmanageable if there’s no map. Handovers should include as-built drawings, labelling schedules, software configuration exports, admin training and a defects list closed out. That pack makes maintenance faster, audits less painful and upgrades cheaper. It’s also the difference between a system that is loved and one that is quietly bypassed.

Mistake 12: Not designing for maintenance and lifecycle

All systems drift without care. Build preventive maintenance into BAU: reader cleaning, door alignment checks, PSU/battery tests, firmware updates and periodic access reviews. If you use wireless locks, add battery replacement to your PPM; if you run biometrics, diarise policy reviews. Standards discipline helps here too; BS EN 60839-11-1 provides a consistent baseline for behaviour that maintenance teams can verify over time. 

Pulling it together: a UK-ready blueprint

If you fix the twelve behaviours above, the rest of your project tends to fall into place. Start by writing a one-page operational requirement; reference BS EN 60839-11-1 in the spec and deliver to NSI NCP 109; design and test BS 7273-4 door-release behaviour with your fire contractor; wire neatly to BS 7671; segment the network; and script the integrations you expect to see on day one. You’ll avoid the expensive late changes that give access control a bad name—and you’ll hand your facilities and IT teams a system that’s reliable, inclusive and easy to run. 

 

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