What is intelligent infrastructure management?
Intelligent infrastructure management or ‘intelligent patching’ as it’s sometimes known, describes the use of specialist software to control your network, replacing notes, physical documentation and excel spreadsheets with a computerised system that automatically documents and enables moves, adds and changes.
Intelligent infrastructure management automatically discovers and monitors the connectivity of all vendors’ equipment found in wiring closets, self-documents and provides real-time and remote access over the internet. Any changes can be carried out using ‘patch panels’ – remote rerouting of services through software commands, saving time and money and keeping records 100% up to date.
What are the advantages?
From studies, it appears that over 50% of network problems are related to the physical infrastructure. Therefore accurate documentation and management of the physical layer should be one of the highest priorities. Intelligent infrastructure management meets this need and provides a number of advantages:
- 24/7 network management – detecting and reporting the physical connections in the cabling infrastructure allows the network manager to monitor and manage the infrastructure without having to visit communication rooms
- Reduced downtime – systems can indicate the location of the equipment at fault on a CAD floor plan, and indicate when it has been successfully connected
- Improved MAC process – moves, adds and changes are simplified by the use of computer generated work order, which can be monitored anywhere in the world via a secure web connection
- Improved asset utilisation – identifying the active connections to network equipment, the patching system will provide the network manager with visibility of equipment utilisation. This way spare network capacity can be tracked, preventing unnecessary spending on expensive network hardware
- Improved security – the ability to integrate with a camera within the communication room, and fully reported activity ensure that all MACs are captured and require authorisation
- Faster disaster recovery – the ability to know the current state of your network at any given point in time, including all the users and their associated services and equipment, is indispensable in a disaster recovery situation
- Regulatory compliance – the infrastructure management system can help you to meet industry standards and comply with regulations such as Sarbanes Oxley in the financial services industry
- Reduced cost – by significantly improving the efficiency and accuracy of your MACs and by reducing unnecessary expenditure elsewhere on your network hardware